Welcome to Active Vibe Shop (“we,” “our,” or “us”). We’re committed to protecting your privacy as you gear up for your next adventure through our performance apparel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website casualtops-stores.com.

Just as we engineer our apparel for trail-to-town transitions, we’ve designed our privacy practices to be transparent, secure, and adventure-ready. Please read this policy carefully. By accessing or using our site, you agree to this Privacy Policy.

1. Information We Collect

We collect information that helps us provide seamless service for your active lifestyle:

Personal Information You Provide:

  • Contact Details: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit card details (processed securely, not stored by us), PayPal email
  • Account Information: Username, password (encrypted), preferences
  • Communications: Messages through contact forms, emails, or customer support

Automatically Collected Information:

  • Device & Usage Data: IP address, browser type, operating system, referring URLs
  • Activity Information: Pages visited, time spent, links clicked, products viewed
  • Location Data: General geographic location (country/state) for shipping and tax purposes

Information from Third Parties:

  • Social media profile information (if you connect accounts)
  • Updated delivery/address information from carriers
  • Payment verification information from processors

2. How We Use Your Information

We use your information with the same precision we put into our performance fabrics:

  • Process Transactions: Complete purchases, send order confirmations, and process returns
  • Customer Service: Respond to inquiries and provide support (typically faster than our EMS shipping)
  • Improve Our Gear: Analyze trends to enhance products and user experience
  • Marketing: Send relevant offers (only with your consent) about new base layers, hiking pants, and adventure-ready apparel
  • Security: Protect against fraud and unauthorized transactions
  • Legal Compliance: Meet regulatory requirements and respond to legal requests

3. Sharing of Information

We treat your data with the same care as our weather-resistant fabrics—only sharing when necessary:

  • Service Providers: Payment processors, shipping carriers, IT support (all bound by confidentiality)
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: For any other purpose disclosed with your permission

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your information with the same dedication we put into our gusseted seams:

  • Secure Storage: Data stored on encrypted servers with access controls
  • Payment Security: PCI-DSS compliant processing; we don’t store full credit card numbers
  • Encryption: SSL technology for data transmission
  • Retention: Kept only as long as necessary for business or legal purposes

While we implement these adventure-grade security measures, no system is 100% secure. Please protect your account credentials.

5. Your Rights & Choices

You have control over your information, just like choosing the right base layer for your activity:

  • Access & Update: Review and edit account information in your profile
  • Opt-Out: Unsubscribe from marketing emails via the link in each message
  • Delete: Request account deletion (subject to legal retention requirements)
  • Restrict Processing: Object to certain uses of your data
  • Data Portability: Request a copy of your data in machine-readable format

To exercise these rights, contact us at [email protected]. We’ll respond faster than our performance shorts dry.

6. Cookies & Tracking Technologies

Our site uses cookies—small data files that help your browsing experience like moisture-wicking fabric helps your hike:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us improve the site (anonymous data)
  • Marketing Cookies: Show relevant ads (only with your consent)

You can manage cookies through your browser settings. Disabling some may affect site functionality.

7. International Data Transfers

As we ship globally (except some Asian and remote regions), your data may be transferred to and processed in the United States and other locations. We ensure adequate protections are in place for these transfers.

8. Children’s Privacy

Our apparel and site are designed for adventurers aged 13+. We don’t knowingly collect information from children under 13. If we learn we have, we’ll delete it promptly.

9. Changes to This Policy

We may update this policy as our business evolves—like improving our hiking pants designs. The updated version will be posted with a new “Last Updated” date. Continued use constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights:

Active Vibe Shop
2544 Bond Street
West Warwick, US 02893
Email: [email protected]

Now that your privacy questions are answered, the trail awaits!